Hear Me! is a training initiative for service industry staff, to enhance their ability to interact with individuals with communication disabilities. This training will directly help catering staff to learn and apply strategies and tools to engage effectively with people with communication disabilities.
When a number of staff has completed the Hear Me training module a person with communication disability and will visit your business to order a drink and/or food. During this process they will review a) how communication friendly the business is and b) how you use supportive strategies. If the order is successful, your business will be Hear Me! Certified. This will identify your business as a communication friendly business. This certification will be reviewed every year.
On meeting the criteria stated above, you will receive a Hear Me! symbol for your business. This will identify your business as a communication-friendly business
Module for Certification Process:
Learning Outcomes of Certification: